DAILY SCOOP
Disney sues DeSantis, Twitter risks legal trouble with verifications and more
Plus: More layoffs at Amazon.
SOCIAL MEDIA
What to do when you get it wrong on social media
It's going to happen. Be prepared.
PR
5 tips to jump into generative AI
Overwhelmed by all the AI news? Here are five ways cut through the clutter, separate fact from fiction—and to unlock the power of AI in your communications.
RESEARCH
Can you help? 2023 State of Communications Report
Share your expertise by May 11.
Fauci on COVID comms missteps, Grimes encourages AI collab and more
Plus: Snapchat goes ghost in responding to complaints.
Looking to partner with an influencer? Focus on these 5 factors to get it right
There's an art to finding the right people to partner with.
Managing client expectations when the news cycle goes south
For when the news cycle just won't cooperate.
BRAND JOURNALISM
What you can learn from Spotify’s brand newsroom
Companies of all sizes can learn from how they did it.
CNN and Don Lemon share competing stories of firing, Disney layoffs continue and more
Plus: AI marketing language is sometimes confusing.
3 tips for writing better ChatGPT prompts
Command your bot army to produce better outputs.
11 new social media features you need to know this week
Updates from Meta, Twitter, Instagram and more.
NBCUniversal CEO leaves post, Bed Bath & Beyond files for bankruptcy and more
Plus: Brands are vulnerable to copycats.
MEASUREMENT
Take Ragan and AMEC’s Copyright Benchmarking survey
The results will be shared at AMEC's Global Summit on Measurement and Evaluation in Miami next month.
CRISIS COMMUNICATIONS
Brand POV in a crisis: Speak out or shut the F up?
You have to figure out what you believe in.