Ways to measureg performance in the medical staff services department
Thursday, November 15, 2018
 

Quick Tip

Measure performance and drive success

Today’s MSPs are taking on larger volumes of work and scopes of responsibility than ever before, often without seeing equivalent gains in respect and standing. It’s important to show leadership that you have goals and performance data that speak to your progress in achieving them.

 

CRC Member Exclusives

The MSP's Voice: Safety first

How many times have you received a call from someone asking why it's taking so long to credential a medical staff applicant? Has a practitioner ever alleged that you were deliberately dragging your heels on a new associate's application? Does the following CREDENTIALING exchange resonate with you?

Court of Appeals: Peer review privilege prevails, even if practitioner seeks his own privileged information

The Michigan Court of Appeals (the “Court”) upheld a trial court’s decision to grant summary judgment in favor of a hospital, finding that privileged peer review documents are not discoverable even to the physician they concern.

Successfully working with the medical staff services department, Tip 2: Collaboration 

Last time, we discussed the roles and responsibilities of the hospital board, the medical staff, and the hospital administration to ensure the quality of care in the organization. For clarity, this was presented as a typical hierarchical structure with distinct reporting relationships and chains of command. While the most successful organizations respect these boundaries, they also understand that true collaboration is necessary to achieve success. Instead of a rigid hierarchy, it is better to view the structure as parties working together across reporting relationships.

 

CRC Announcements

Check out the 2019 CRC Symposium agenda

The 2019 CRC Symposium delivers 2.5 days of engaging education and training to MSPs, medical staff leaders, and quality directors in credentialing environments spanning the care continuum. Top industry experts impart fresh insight and actionable strategies for developing and sustaining effective credentialing, privileging, competence assessment, and medical staff governance processes amid constant changes to healthcare service delivery and reimbursement. Click here to check out the 2019 agenda!

Take our new poll: Reentering practice

Would you be interested in a book concerning how to process physicians who wish to reenter practice? Answer our latest poll question to let us know! Anything specific you'd like to see addressed in the book? Send your thoughts to Associate Editor Karla Accorto at kaccorto@hcpro.com.

 

 

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Karen Kondilis
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Credentialing Resource Center
kkondilis@hcpro.com

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