John,
We’re willing to bet that you’ve been let down at some point in your life. Actually, who are we kidding? Disappointment is one of life’s true constants. If your coworkers don’t let you down on the daily, rest assured your kids, partner, or neighbor will come through.
And, if you’re like many, your default response when someone fails to follow through on a commitment or expectation is to lose your temper. If you manage to avoid raising your voice, you might resort to sarcasm and insults. Later, when things calm down, you’re left with a pile of regret and a relationship in need of repair. You’re also still left with a gap in what you expected versus what was delivered.
So just how bad is your reaction to others’ failure to deliver? Take our five-minute What Would You Do? assessment to find out.
