Don't Miss This Insightful Webinar
Club Industry
 
FREE WEBINAR | Tuesday, Aug. 17, 2021 | 2:00 PM ET
Les Mills
 
As protocols have been put in place and restrictions have changed in some areas, we're starting to see members returning to facilities. At the same time, summer is upon us and members are still exercising outside, doing outdoor activities, and spending time with family and friends...until September.

We know from previous years that September typically shows a significant influx of members returning. We also know that facilities are operating with less staff and resources - so how do you prepare your staff, offerings, and get back to full class schedules to excite your members?

Walk away with key strategies you can leverage today as members return to your club for the first time in a year or for the first time after the summer months.
 
 
Adrian Heffernan
Adrian Heffernan
VP Customer Experience
Les Mills
  Featured Speaker
Adrian Heffernan, VP of Customer Experience, leads the Les Mills customer experience team to help members fall in love with fitness at partner clubs and facilities. Adrian has extensive experience in fitness and club operations in both for-profit and non-profit in Australia and before joining Les Mills spent five years in the technology sector, leading the U.S. business development for a club management CRM. Adrian loves the outdoors and is based in Southern California with his wife and two young children.
 
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