Actions to build a CX strategy that narrows the gap -

Hi John,

This year, 73% of consumers said meeting their rising expectations for personalization is something that most brands struggle with. I learned about this data from a recent survey conducted by Redpoint Global and the Harris Poll.

Hear more about these survey results and how brands can build strategies to meet or beat consumer expectations. Join me today for a live Tech-Talk Webinar with Erica Parker, managing director at the Harris Poll, and John Nash, chief marketing and strategy officer at Redpoint Global.

Register here for “CX Strategies: Breaking Down Marketers’ Perceptions vs. Consumer Expectations,” presented by Redpoint Global. We will learn:

• How consumers’ and marketers’ perceptions of customer experience (CX) satisfaction and effectiveness differ
• Areas of improvement in delivering exceptional experiences so your brand does not fall short
• Actions marketers can take to help narrow the CX gap
• Plus! Ask questions

Reserve your seat to join me today Wednesday, September 22 at 2pm ET.

This Tech-Talk Webinar is sponsored content by Redpoint Global.

See you soon!
Nancy Taffera-Santos
SVP, Media Solutions & Strategy

P.S. Please forward this invite to colleagues and peers who may be interested in CX. Thank you!

Interested in sponsoring a webinar? I would love to work together! Please email advertising@emarketer.com and either myself or someone from my team will get back to you.