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CIO Daily

August 28, 2020

Top 10 help desk tools for better customer service

If you’re looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Read more ▶

Image: NextStep 2020: The Virtual Event Where Enterprise Development Meets Agility

Virtual Event | OutSystems

NextStep 2020: The Virtual Event Where Enterprise Development Meets Agility

With a new generation of developers working faster, more efficiently, and more imaginatively than ever before, NextStep is the place to learn everything you need to know, and to meet the community of customers and partners already investing in the future of modern application development.

Inside Adobe's employee-focused COVID-19 response roadmap

A comprehensive business continuity blueprint and advance planning paved the way for Adobe's rapid work-from-home transition, but the focus on employee experience was the key to success.

The top 11 big data and data analytics certifications for 2020

Data scientists and data analysts are in high demand. Here are the big data certifications that will give your career an edge.

BrandPost Sponsored by IDG Tech Talk

Introducing the IDG TECH (talk) Community

We proudly announce the launch of the IDG TECH(talk) Community, an exclusive online community brought to you by IDG (publisher of CIO, CSO, Computerworld, InfoWorld, Network World and other technology sites).

Video/Webcast | Veeam Software Corporation & O365

Why Office 365 Backup is ESSENTIAL for remote workers

Microsoft Office 365 enables your enterprise to efficiently work from home.

4 software development KPIs that matter today

In today’s Agile-driven world, traditional KPIs are not the best measures of software development productivity. Here are redefined metrics for assessing team performance, output, and morale.

Design thinking: The secret to digital success

Design thinking has become a key practice for enterprises crafting digital products with the end user in mind. CIO.com spoke to design thinking practitioners to understand why and how organizations are leveraging it.

5 conversations CIOs must have to advance digital business

CEOs are turning to CIOs to lead digital business efforts, but success depends on your ability to inspire, empower, and engage other business leaders. These are the conversations you need to be having.

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