6 secrets for supercharging the IT help desk

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CIO Daily

Jul 12, 2018
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Top 12 project management certifications for 2018

No matter what your IT role, a project management certification can add depth, breadth and value to your role. Here are the top project management certifications, their requirements and cost. Read More

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Your Must-Read Stories

6 secrets for supercharging the IT help desk
$29 For Two Etekcity Smart Plugs With Alexa Compatibility - Deal Alert
9 machine learning myths
The biggest issues CIOs face today
The secret art of poaching top talent
7 tips for overcoming predictive analytics challenges

Video/Webcast: NTT DATA

Digital Disruption: Is Your Health Plan Ready for the Age of Amazon?

Consumers have rising expectations for the quality of the experience in their interactions with healthcare organizations, and their choices will be driven by how well you meet those expectations. What steps can your health plan take to bring a customer-obsessed mindset to your member relationships - and how will you measure these results? Read More

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6 secrets for supercharging the IT help desk

Stop paying lip service to service when it comes to the IT help desk. These frontline workers have insights into system performance and user experience that can make your business run better. Read More

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DealPost

$29 For Two Etekcity Smart Plugs With Alexa Compatibility - Deal Alert

Turn your appliances on/off remotely from your mobile device, or with your voice via Alexa. Or automate with a schedule. The plug also monitors and helps control energy usage, and the slow drain that occurs even when devices aren't in use. Read More

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9 machine learning myths

When technology is as hyped as machine learning is, misunderstandings and misconceptions abound. Here’s a clear-eyed look at what machine learning can and can’t deliver. Read More

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The biggest issues CIOs face today

From security management to seeking out innovative technologies, CIOs are straddling operational and transformational roles to deliver new wins while keeping IT humming. Read More

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The secret art of poaching top talent

Looking to build a killer tech team? Insiders offer their secrets on how to successfully lure top talent away from current gigs — without crossing the line. Read More

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7 tips for overcoming predictive analytics challenges

Predictive analytics is a powerful tool, but one thing it can't foresee are the issues users encounter while deploying and using the technology. Here's some help. Read More

White Paper: Dell EMC

8 Steps CIOs Must Take To Transform With Artificial Intelligence

Companies across the globe are embracing artificial intelligence (AI) within their organizations - 51% of firms have already implemented or are expanding their implementation of AI. An additional 20% plan to implement AI in the next 12 months. However, to ensure success and mitigate the risks, CIOs must take the lead and engage the lines of business on their AI initiatives, modernize IT, and ultimately drive the AI agenda. Read More

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