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CIO First Look
Stay up to speed with the days top stories for IT leaders
May 06, 2023
Top technologies that will disrupt business in 2023
From AI to IoT, advancements, convergences, and new use cases are giving rise to new avenues for IT innovation across industries, thereby transforming the business landscape to come. Read more
9 ways to avoid falling prey to AI washing
CIOs are under increasing pressure to call out misleading AI claims from vendors. Various strategies offer the best line of defense. Read more
CarMax drives business value with GPT-3.5
The omnichannel used-car retailer is increasing customer prospecting efforts and enhancing the customer experience through its adoption of Azure OpenAI and the language models behind ChatGPT. Read more
5 surefire ways to derail a digital transformation (without knowing it)
Leading complex, interrelated digitive initiatives is challenging enough without setting back your strategy by falling prey to these common DX leadership mistakes. Read more
CIOs heed the call for customer-centric IT
With customer experience tied directly to the enterprise balance sheet, IT leaders are leaving no stone unturned in taking their companiesâ CX strategies to the next level. Read more
Avoiding the catch-22 of IT outsourcing
Strategic IT outsourcing is not the make-versus-buy decision some believe it to be. It is a continuum that requires selecting the right approach and ensuring IT and procurement are on the same page. Read more
SAP to infuse IBMâs Watson AI engine into its entire portfolio
The move is expected to help SAP exploit the natural language processing capabilities of Watson AI along with predictive insights, with the aim of jointly developing large language models and generative AI capabilities. Read more
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