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Mind Tools Newsletter - Empathy should be a priority, not a preference -
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Until September 15th we're offering 50% off an annual Mind Tools membership, giving you unlimited access to our extensive resources and short courses and help you further develop your emotional intelligence skills!
Employees care about empathy, which means organizations should too. However, in 2024, only half of employees report being managed by someone empathetic and fair. The consequence of this is serious. When managers lack empathy, employees are 34% less innovative and 43% less engaged at work.
Here are a selection of resources to help you improve your level of empathy at work and improve the performance of your teams.
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5 Steps for Developing
Empathy at Work |
If you are experiencing difficulty with a colleague, ask yourself: what's their view of the situation – and how have they got there? Watch our video for more steps on how to develop empathy at work.
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Empathy Mapping is a way to get closer to what these people really think and feel about your product, service or situation. In this article, we outline a 7-step process for creating your own Empathy Map.
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What's Empathy Got to Do With It? |
Can you teach someone to be empathetic? We all know some people who are naturally and consistently empathetic – these are the people who can easily forge positive connections with others. Here are a few practical tips!
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Our Better Manager Skill Bites has a short course on Empathy where, over seven sessions, you’ll learn how to Improve your listening skills, to pick up on non-verbal clues from others, build trust and develop your self-awareness. However, as a non-member, you'll only be able to view 2 of the articles above, and won't have to access our member-exclusive Skill Bites and podcast!
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Get 50% off Annual membership!
With thousands of expert resources at your fingertips, Mind Tools will help you achieve your next career milestone.
To help open new doors for you this September, we’re offering a 50% discount on an annual Mind Tools subscription. Hurry, our 50% discount ends on September 15th! |
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Offer applies to new members only. 50% off Annual membership for the first 2 years.
Will auto renew at full price after 24 months. You can cancel any time. |
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