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CIO Daily

September 01, 2020

Transforming analytics into business impact

Getting the most from analytics requires a laser focus on business outcomes. Here, IT leaders shed light on how they transformed their company’s analytics practices into business assets. Read more ▶

Video/Webcast | Splunk

How do we go from monitoring to observability?

Let’s investigate the characteristics that you need in moving from the known status of your environment to discovering and responding to the “unknown unknowns” in today’s modern world.

11 ways to boost morale in a COVID world

IT leaders are shaking up IT strategies and altering their approaching to leading their teams, introducing new methods for motivating and rewarding remotely.

USPTO digital transformation rests on culture change

U.S. Patent and Trademark Office CIO Jamie Holcombe has overhauled the federal agency's IT culture as part of its digital transformation.

Video/Webcast | Splunk

The AIOps Advantage

IT departments are facing new challenges and opportunities to create value daily.

Top 10 help desk tools for better customer service

If you’re looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience.

3 ways IT product management can accelerate recovery post-COVID-19

IT product management helps IT organizations deploy new technologies faster, respond to the business's urgent demands, and enable end-to-end product lifecycle management. It can also play a key role in helping the IT organization recover quickly post-COVID-19 and set up for future growth. Here's how.

Inside Adobe's employee-focused COVID-19 response roadmap

A comprehensive business continuity blueprint and advance planning paved the way for Adobe's rapid work-from-home transition, but the focus on employee experience was the key to success.

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