GOVTECH TODAY
NOVEMBER 4, 2020

Transit Officials Look to Uncertain Future as Election Looms
As the race between former Vice President Joe Biden and incumbent President Donald Trump comes to a close, transportation officials try to sort out what the next four years could hold for U.S. transit and sustainability. READ MORE

CONTENT PROVIDED BY ZENDESK
[eBook] How to Build a CX Program for Government Agencies
See examples of how agencies revamped their support strategies to improve the citizen experience during the pandemic.
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MORE TOP STORIES

Accela's New Offerings Handle Licensing, 311, Visualization
The licensing and permitting company from California has new applications to help governments process occupational licenses and service requests, as well as new data visualization and mobile tools. READ MORE

Colorado Gov. Establishes Broadband Board Via Executive Order
Gov. Jared Polis ordered the creation of Colorado's Broadband Advisory Board last week. The board is intended to enhance interagency collaboration and collect information on digital inclusion and literacy. READ MORE

QUESTION OF THE DAY

Where are humans replacing robot workers?
ANSWER

CONTENT PROVIDED BY ZENDESK
Playbook: Government Customer Experience During Crisis
Best practices on how to revamp support strategies to improve citizen experience, particularly during times of uncertainty.
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MORE HEADLINES

For Many Consumers, 5G Remains an Unknown Quantity

Cybersecurity Experts Warn Election Day Is Only ‘Halftime’

In the Shift to EVs, Some Worry Workers Could Suffer

LAPD Installs Aerial Surveillance Tech Ahead of Election Day

Ohio May Allow GIS Monitoring of Protection Order Violations

Florida National Guard to Assist With Election Cybersecurity

Rural Idaho County Prepares for High-Speed Internet

Massachusetts Students Weigh In on Remote Learning

EDITOR'S CHOICE

Mississippi ITS Board Appoints David Johnson as New CIO

Iowa’s Push for a Statewide ERP System Moves into High Gear

Election Security 2020: The Final Week’s News Roundup

INDUSTRY RESOURCES

Webinar: Building the Right Workforce, With the Right Skills, Right Now

Paper: Digital Government Strategies for a New Era

Paper: How the Alameda County Public Health Department Managed Its COVID-19 Call Volume Surge

Paper: Enhancing Civic Services with Smart Speaker Apps

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