Over the past 40 years, Sandals Resorts International (SRI) has attracted impassioned travel advisors as brand ambassadors. These partnerships have led to professional success for both the Travel Advisor and the Sandals Resorts and Beaches Resorts brands. Read on to learn how Sandals’ company vision prioritizes lasting relationships with travel advisors and establishes beneficial brand commitment.

Creating business across the Caribbean with Sandals: Working with Sandals hasn’t just improved or built up our Caribbean presence — it created it! Many travel companies say that we are a priority or that they appreciate the business that we bring, but Sandals backs up those words. I know that they want our clients to have the most enjoyable time ever.

For us, it’s very valuable to be able to provide a consistent vacation experience to our guests. Finding that consistency and a high level of safety, family entertainment, and amazing customer service across a brand in the Caribbean can be difficult. You might love a certain resort in Jamaica, but that same resort brand in The Bahamas might be a totally different experience. With Sandals Resorts, there is consistency across the brand. Room categories are similar, policies are the same, and dining locations have the same great quality across the Caribbean, so you can dine in your favorites in South Coast and Grenada. Our clients wanted an alternative to Orlando, and we found a great one with Sandals.

Partnering with Sandals Resorts and Beaches Resorts has helped Lisa and her colleagues provide consistently high quality travel experiences to their Caribbean clientele. How do Sandals and Beaches Resorts properties expertly maintain these high standards of guest satisfaction while also supporting their valuable travel advisor partners?