Hello Jaap, we’ve been making changes to our products and services to ensure your safety when you travel with us. Now, we’re taking our protective measures one step further by offering you free global COVID-19 cover on your journey. This first-ever initiative assures you of our complete support when your travels are affected by COVID-19, including medical expenses and quarantine costs. This cover is valid for 31 days from the start of your journey, so you can travel to any destination with complete peace of mind.
We have also relaxed our booking policies to give you more flexibility if your trip is disrupted by COVID-19. You can simply choose to keep your ticket and rebook to fly up to 24 months later or request a voucher that you can use for travel or on Emirates products and services.
We’re currently flying to over 60 destinations and expect to add more as the world continues to open up once again to travel. Start planning your journey with the latest information and guidance on emirates.com
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© 2020 The Emirates Group.
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In the event of any dispute with regard to your booking with us, if you're a consumer within the European Union and you purchased a ticket online, you may request the resolution of such dispute through the European Online Dispute Resolution Platform that has been put in place by the European Commission (ODR Platform). For more information, you can visit the ODR Platform's website. Our email address for the purposes of the ODR Platform is adr@emirates.com.
This email has been sent to you by Emirates, a corporation established by Emiri Decree no. 2 of 1985 in Dubai, United Arab Emirates. Corporate Headquarters: Emirates Group Headquarters, Airport Road, PO Box 686, Dubai, UAE. © 2020 Emirates. All rights reserved. |
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