Transit reliability is critical to the operation and attractiveness of public transportation services. TRB is hosting a webinar on Tuesday, April 13, 2021 from 1:00 to 2:30 PM Eastern that will clarify what factors determine bus reliability. Presenters will discuss relevant definitions, measurement tools, and strategies to improve reliability. They will also present a structure for an overall agency reliability improvement program in policy, operational, and technological areas.

The webinar features research from TCRP Report 215: Minutes Matter: A Bus Service Reliability Guidebook.

This webinar is sponsored by the Transit Cooperative Research Program. There is no fee to attend this webinar; however, sign into MyTRB.org to view registration information.

Webinar agenda and presenters:

1. Reliability definitions and measurements, and reliability improvement program: Kari Watkins, Georgia Institute of Technology
2. Reliability diagnostic tools and data collection: Marlene Connor, Marlene Connor Associates
3. Reliability improvement strategies and application examples: Ted Orosz, WSP
4. Question and answer session: Moderated by Alan Danaher, WSP

The first 60 minutes of the webinar will be for presentations and the final 30 minutes will be reserved for audience questions.

Learning Objectives

At the end of this webinar, you will able to:

• Define and measure reliability
• Develop and apply an overall agency reliability improvement program
• Identify effective strategies to address different reliability problems

American Institute of Certified Planners Certification Maintenance Credits

This webinar is approved by the American Institute of Certified Planners for 1.5 Certification Maintenance Credits. Please make sure that you register for this session and log in using the link that TRB provides to your email account. We use this as your record that you attended this session. TRB only maintains the records of attendees who use their email address to log into the webinar, and cannot verify attendance of individuals who view the webinar without personally logging into the session. Please visit the Certification Maintenance section of APA’s website to claim your credits.

If you have problems reporting your CM credits or have general questions about the CM program, please contact AICP.

Registration is available until just before the webinar starts. Once the webinar starts, you will be unable to submit your registration. Individuals that are registered for a webinar but do not receive their confirmation emails due to their organization’s internal firewalls should contact the TRB Helpdesk for assistance in signing in.Registration questions? Contact Reggie Gillum.