| In recent years, healthcare organizations, especially larger health systems, have used artificial intelligence (AI) to do everything from automating parts of the revenue cycle such as claims eligibility verification processes to engaging patients with personalized experiences at digital touch points. They turned to AI and automation during the height of the pandemic to predict and manage patient surges, maintain PPE supplies, and triage and communicate with patients before receiving care.
With lessons learned from the pandemic still fresh, how will AI reshape strategic plans moving into the future?
In the latest HealthLeaders Industry Focus Section, we had the opportunity to interview David Johnson, chief innovation and information officer with Inspira Health Network, and Nasser Chanda, CEO of Paymerang, about the future impacts of AI within the healthcare revenue cycle.
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