GovTech Today
GOVTECH TODAY
DECEMBER 23, 2020

TTEC Assists N.C. With $8M in Relief for Low-Income Families
In less than three days, TTEC created a contact center so that low-income families in North Carolina could receive coronavirus relief money as part of a Department of Revenue program. READ MORE

CONTENT PROVIDED BY CARAHSOFT
Best of What's New in Cybersecurity
This Government Technology special report examines how security risks are changing and what jurisdictions can do to address them.
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TOP STORIES

NYC Court Summons Redesigned With Human Behavior in Mind
Using human-centered design principles and behavioral nudges, researchers revised court summons for low-level offenders and instituted a text messaging reminder system, increasing court appearance rates. READ MORE

Chicago Deploys Vaccine Management Solution from MTX Group
Vaccine management is fast becoming a technical challenge for state and local governments, and many of their efforts involve collaboration between health departments, software companies and consultants. READ MORE

High-Tech Roads Are Powering Electric Cars, Sensors and More
Two projects in Georgia and New York are exploring new technologies which embed power generation, computing and more into paving, opening up this right-of-way space to accommodate solar panels and smart city sensors. READ MORE

QUESTION OF THE DAY

Will Biden get to keep the @POTUS Twitter account followers?
ANSWER

CONTENT PROVIDED BY CARAHSOFT
Adapting to massive changes in the risk landscape
The COVID-19 pandemic dramatically altered the cybersecurity landscape for state and local governments. Given the rapid shift toward remote work, digital services and cloud solutions, jurisdictions are now at a point where they need to reassess security policies and strategies for this new operating environment.
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MORE HEADLINES

COVID-19 Relief Includes Broadband Funds for Jobless

Opinion: U.S. Inadequately Prepared to Address Cyberthreat

Massachusetts Passes Bill With Facial Recognition Rules

Ohio University Systems Left Vulnerable in Software Breach

Consultants: St. Louis County, Mo., Facing Outdated Tech

Communication Issues Plague County after Ransomware Attack

New Mexico to Pitch Pentagon for Space Command Locale

Arizona Prepares to Install EV Charging Stations Along Interstate

EDITOR'S CHOICE

L.A. Metro Launches ‘Metro Micro’ On-Demand Service

Broadband Funding, Policies May Change in a Biden White House

Utah Chief Information Officer Mike Hussey Announces Departure

INDUSTRY RESOURCES

Paper: Governance, Risk Management and Compliance Modernization

Paper: How the Alameda County Public Health Department Managed Its COVID-19 Call Volume Surge

Paper: Accidental Convergence - A Guide to Secured IT/OT Operations

Paper: Conquering Convergence: A Roadmap for Securing OT and IT Infrastructure

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