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CIO Middle East Update

May 20, 2021

UAE CIOs report rising IT complexity: Full-stack observability can help

As digital transformation projects have accelerated in the Middle East, so has IT complexity. UAE tech leaders say they are looking for real-time visibility to deal with this growing challenge, and full-stack observability can help. Read more ▶

Image: E-invoicing: Are businesses in the Middle East prepared?

E-invoicing: Are businesses in the Middle East prepared?

Gulf nations, like countries around the world, are defining policy frameworks around electronic invoicing, in order to streamline the way businesses send and receive billing and payment-related documents. Read more ▶

AI-based smart city software gauges public opinion for Tel Aviv officials

Using artificial intelligence software to analyse residents’ posts on social media platforms like Facebook and Twitter, Tel Aviv municipal officials gain understanding of public opinion to help shape public policy.

What is NLP? Natural language processing explained

Natural language processing is a branch of AI that enables computers to understand, process, and generate language just as people do — and its use in business is rapidly growing.

Innovation vs. operations: A critical balancing act IT must master

The sweet spot between business innovation and operational excellence is elusive, but IT’s pandemic response has provided new skills and strategies for solving an age-old IT conundrum.

Service excellence builds trust in IT as tech tools transform campus

American University of Beirut is redefining its entire IT infrastructure with the ultimate goal of enriching the lives of its students. COVID accelerated the plan.

Ransomware attacks dip, but UAE remediation costs average over $500,000

The Middle East, which until recently has had relatively little experience with remote work, has been vulnerable to ransomware. Though the number of tech leaders who say they've been hit with ransomware has declined lately, that may just mean that attackers have shifted techniques, say Sophos.

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