| Retail Automation: Big Bang Or Slow Build? Kiosks. Intelligent cabinets. Cashless stores. Retailers must embrace automation, as Tim Moran, senior vice president of product and marketing at Worldnet, tells PYMNTS. But certain verticals need finesse rather than a âbig bangâ approach to automating the customer journey â and maybe a hybrid model that blends the online and brick-and-mortar experiences. |
| AI And Consumerâs Curated Path To Purchase Building a better marketplace customer journey means offering the right path to purchase. Yapstone Executive Vice President and Chief Technology Officer Sanjay Saraf tells Karen Webster in a new podcast that the key to success is diverse data streams and powerful artificial intelligence (AI) that help marketplaces see and understand their customers in full context. |
| PODCAST: Membership Platforms |
| The Digital Platform That Wants To Be A-Star-Is-Born Maker Backed by $60M in fresh capital, Patreon wants to reach artists and other creators who use its funding and membership platform to build their brands. In a new podcast, Sam Yam, the companyâs co-founder, president and chief technology officer, talks with Karen Webster about how the platform intends to achieve these goals with a new take on the membership model. |
| This Week In Amazon Vs. Walmart: The Battle For Consumers This week in the race for the consumer's #WholePaycheck, Amazon and Walmart had somewhat of a direct clash over small sellers setting up shop on both of their marketplaces. And, as it turned out, clash was a bit of a theme for Amazon's week — on the marketplace, in its delivery operations and even in its emerging pharmacy business. Check in on our weekly dive – it doesn’t cost a thing. |
| | Everyday App | | New Data: U.S. Consumers And The âEveryday Appâ From Instagram to Outlook to Starbucks to Google and Amazon, consumers use mobile apps every day â and for just about everything. But what if there was one app that could make accessing the goods and services that consumers use every day faster and more convenient to access? Would consumers use it and who would they want to deliver it? We know â and have the data to back it up. |
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