Collegial intervention is an administrative attempt to resolve issues informally, rather than go down the road of formal corrective action, which is difficult for all involved, says Sarah Coyne, partner at Quarles & Brady LLP.

We invited participants to submit, in advance, a brief case study describing their own challenges. We then advised them in greater depth regarding potential solutions. The participants could also interact in real time to ask additional questions or to clarify their concerns. The hope was that audience members who did not submit their own case study would benefit from the discussion of challenges facing the other organizations and from the broader overview.