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Stay up to speed with the day's top stories for IT leaders
May 06, 2022
The airlinesâ digital customer service gives travelers access to live agents via the web when flight itineraries go awry, easing uncertainty and stress while driving significant cost savings. Read more â¶
By Andy Nallappan, Chief Technology Officer and Head of Software Business Operations, Broadcom Software - A couple of decades ago, when nearly all centralized computing ran in data centers, companies began talking about how to accelerate decision-making and reduce latency issues that frustrated users (commonly referred to as the "world wide wait"). This problem became more acute as the increasing use of mobile and IoT devices put new strain on existing internet infrastructure.
Root cause analysis (RCA) focuses on fostering a proactive approach to solving problems before they happen and eliminating the potential for flaws to reoccur in the future.
When it comes time to tap outside expertise, IT leaders too often fail to know what to ask for, who to select, or what to do with the advice they pay for.
Attend CIOâs Future of Data Summit to learn how to reap more intelligence from data across your enterprise and turn it into valuable insight. In just two days, youâll gain funding, leadership, talent, and innovation strategies for transforming your volumes of unrealized data into opportunities to move your business ahead.
Paul Beswick, CIO at Marsh McLennan, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss fostering IT velocity, business process focus, the entry-level recruiting surge, development COE, delivering the future with IT and more. This episode is sponsored by the Fairfax County Economic Development Authority. Learn more at FairfaxCountyEDA.Org.
With organizations increasingly turning to data science to derive business value, the tools that support the work are proliferating. Here are the key tools successful data scientists rely on.
Security and efficiency directives are fueling a shift in IT spending toward foundational business requirements to position organizations for uncertain future.
Organizational reliance on the cloud is on the rise, so too are the difficulties of managing increasingly complex cloud strategies.
With inflation and other global factors increasing the risk of recession, savvy IT pros are reconsidering their approaches to work to ensure career prospects in uncertain economic times.
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