Purpose, values and exploring new frontiers with AI | CHRO: Focus on employees' experience, training | OPM's Underwood: DEIA is a "business imperative"
Created for newsletter@newslettercollector.com | Web Version
The Las Vegas Strip (Prisma By Dukas/Getty Images)
This year’s UNLEASH AMERICA conference, held in Las Vegas, is in the books. Guild Chief People and Purpose Officer Dean Carter and neuroscientist Vivienne Ming opened the event with keynotes about purpose and values, and the importance of being human in the age of artificial intelligence.
An organization’s purpose should be genuine, authentic and serve society while its values should guide its daily direction, according to Carter. “If you look at those values and if there isn’t a decision you’re making every day about those values, then it probably isn’t a value,” Carter said.
Artificial intelligence is powerful but can only “tell us what people already know,” said Ming. As the world moves forward with AI, we should focus on creativity and exploring the unknown.
This Special Report from SmartBrief on Workforce includes highlights from the conference, plus insights about the employee experience, HR technologies and organizational leadership. If you don’t already receive SmartBrief on Workforce, we invite you to subscribe to this daily newsletter about managing your teams and workplaces.
Get more from UNLEASH America! Attendees and non-attendees can soon access all main-stage keynotes, PDFs, and exclusive insights. Our digital pass is the solution for maximizing your conference experience. Find out more.
US Bancorp Chief HR Officer Elcio Barcelos says HR leaders should customize employees' scheduling and work location, maximize their potential and focus on skills development. "We're committed to revamping our entire learning ecosystem for the company so that we can then define the skills that we need and upskill our workforce based that," Barcelos says.
UNLEASH World 2023 Tickets for UNLEASH World in Paris are up for grabs! Be where the HR world meets to showcase the next wave of breakthrough technologies and global innovators changing the future of work. Book your tickets!
Chatbots are becoming more prevalent in human resources, with the potential to automate transactional interactions and allow HR to focus on more business and strategy. Around 50% to 80% of HR duties that involve answering employee questions could be handled by automated tools, says Paradox President Adam Godson, but Eser Rizaoglu, a senior director in Gartner's HR practice, and others say chatbots should signal when human intervention is necessary for more nuanced issues.
Workforce challenges topped CEOs' concerns on the Global Leadership Forecast 2023 for the first time in two decades, with 59% concerned about attracting and keeping top talent. The survey of more than 15,000 CEOs, business leaders and HR professionals around the world also noted that executives are dwelling on the need to build the next generation of leaders and keep employees engaged.
