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Two Years of Generative AI: How Has Customer Experience Delivery Changed?

Join this webinar to hear experts from Amazon Web Services (AWS) and the DevOps Institute discuss best practices for establishing effective Observability in dynamic, continuously deployed, and decoupled systems.

Key Takeaways:

• Explore the Evolving Landscape of Generative AI: Understand the significance of governance and responsible practices as you navigate the opportunities and challenges within the Gen AI movement.
• Gain Insights on Successful AI Implementation Strategies: Learn how to leverage AI and Generative AI to enhance both customer and employee engagement.
• Discover Real-World Applications of AI: Hear about innovative applications of AI and Generative AI, including agent assist, accent smoothing, and automated quality assurance.

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