| |  | Dear Expedia Traveler,
| | We know the recent news and uncertainty surrounding the coronavirus (COVID-19) may have you taking a deeper look into your current travel plans and future options. Whether you already have a trip booked or are looking ahead for upcoming travel, we wanted to let you know that we’re working daily to assess any new impacts and updates to travel policies to keep you informed. | | Travel disruptions can be difficult, and we understand that your time and personal well-being are critically important. If you already booked travel with us, please know we’re working hard to resolve individual issues based on the policies set forth by our partners. We realize there have been areas where we have been unable to directly assist you and we’re working to fix that in the near future. If you have general questions about your options, we encourage you to visit our online Customer Service Portal to help manage your upcoming trip. | | If you are planning ahead for future travel, rest assured we are working closely with our partners to make sure you have as much flexibility as possible. For a limited time, several airlines including American Airlines, Alaska Airlines, Delta Air Lines, JetBlue and United Airlines are waiving change fees on select flights booked in March. In addition, most of our hotels already offer free cancellation options for maximum flexibility if your plans change. | We are working around the clock to ensure we respond to updates as they occur. We hope that by sharing information with you as the situation evolves, we can help you navigate through this time and provide peace of mind for your next trip.
| Sincerely,
| | Expedia Travel Team | | To learn more about flexible booking and the travel protection we offer, visit our COVID-19 travel advice page. |
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