WardsAuto Dealer 5


	MAY 13, 2024

1.	Used Vehicle Index Value Plummets Again The $18,151 used-vehicle price in April was down 14% from April 2023, reports Manheim. Full article

2.	Extra Effort Wins Dealerships Service Customers Dealers fight back against aftermarket services with complimentary multipoint inspections, personalized service. Full article

3.	Watch Out, Dealers: Aftermarket Services Are Gaining on You! Wait times are among the key reasons service customers avoid dealers, reports J.D. Power. Full article

4.	Dealers Balk at Nissan's Suggestion The Street explains why dealers won't move cars as the OEM suggests.

5.	Auto Fraud Rises F&I Showroom reports on how fraud carves into dealers' profits.