Cloud Leader, Week of May 1, 2017 | Web View   Forward to a Friend CLOUD LEADER News and Analysis to Guide Your Strategy   Editor’s Note Ready-to-Go AI Apps You don’t need artificial intelligence to tell you to start taking care of your customers or suggesting products they might want. What AI can do is help you do those vital tasks better. And that is why Oracle has just announced it’s embedding specific AI capabilities—which it calls “adaptive intelligence”—into its apps for commerce, marketing, sales, and service professionals. “These are purpose-built, ready-to-go apps tailored to [specific] use cases,” says Oracle’s Jack Berkowitz. Read more on Oracle AI strategy. Why does your customer experience need AI? Because although you might have different organizations for marketing, service, and sales, the customer judges you on how it all comes together. Says Oracle Marketing Cloud’s Laura Ipsen, “Every interaction is attributed to the brand.” Read more on customers’ new expectations. — Chris Murphy, Oracle director of cloud content Empowering Customer Experience Professionals with AI Apps More Cloud News AI Lets You Do Systems Management Smarter Traditionally, systems managers have had to make predictions by looking backward. With machine learning, “they can prevent what might happen” by looking forward, says Oracle’s Dan Koloski. Machine learning powers the integrated portfolio of monitoring, maintenance, and analytics services offered in Oracle Management Cloud. How it works. Top Three Obstacles to Modernizing Finance Departments The first? Outdated systems. Finance leaders whose organizations are agile are far more likely than those that aren’t to have fully implemented cloud enterprise performance management and enterprise resource planning software, according to a new study by the American Institute of Certified Public Accountants and sponsored by Oracle. What are the other two obstacles? How ConnectOne Bank Got Agile and Co-Opted Fintechs ConnectOne Bank—one of the youngest banks in the US—used Oracle Cloud to build a financials platform into which it imports data on loans and transactions from the bank’s on-premises core banking system. Now, ConnectOne can complete external audits 10 percent faster, translating into tens of thousands of dollars saved each year in auditor fees. The bank’s next move. Press Release: NetSuite Unveils Major Global ERP Enhancements Get Started with Oracle Cloud Experience Oracle Cloud with $300 in Free Credits Sign Up Video Modernize Systems Management with Oracle Management Cloud Oracle President Thomas Kurian talks about the benefits of modernizing and managing your data and applications with Oracle Management Cloud in his keynote address at a recent Oracle Code event. Watch his presentation. Events Oracle Code May–August | Worldwide Oracle OpenWorld May 9–10 | Delhi, India Five Fundamentals of a Smarter CX Strategy May 16 | Online Oracle OpenWorld October 1–5 | San Francisco JavaOne October 1–5 | San Francisco Stay connected Subscribe to get Cloud Leader newsletter every week. Visit your profile page to subscribe to other Oracle publications.   Global Contacts     Sales Chat Live Please send questions or comments to newsletter_feedback_us@oracle.com. This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor is it subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group. Contact Us  |  Legal Notices and Terms of Use  |  Privacy Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Your privacy is important to us. This email was sent to you because you subscribed to this newsletter. Unsubscribe from this newsletter.