Businesses are leveraging touchless services as a powerful selling point to survive the pandemic. For instance, at the very onset of the COVID outbreak, car retailer Carvana marketed its “touchless delivery and trade-in service.” The result: stocks soared more than 130% in the past year, making Carvana a member of the exclusive “pandemic darlings'' club. Likewise, food delivery companies such as DoorDash and Grubhub registered phenomenal growth in the early days of the pandemic. At a time when many businesses feared total economic collapse, e-commerce giant Amazon declared record profits.
