Surveys asking users to give feedback during or after an interaction should not interrupt the users' task and should be sent to the appropriate channel. They need to be short, easy to complete, and give the user the opportunity to provide details about their experience.
Usability assesses how easy user interfaces are to use. Usability is defined by 5 quality components: learnability, efficiency, memorability, errors, and satisfaction.
Using typefaces with distinct characters can help users easily differentiate alphanumeric data. Choose typefaces that pass the I-L-1 test for data tables and information seen at-a-glance.
