Nielsen Norman Group

New Articles

7 Steps to Benchmark Your Product’s UX

Benchmark your UX by first determining appropriate metrics and a study methodology. Then track these metrics across different releases of your product by running studies that follow the same established methodology. (11 min. to read)

When Remote Workshops Fail

For a successful remote workshop, pick the tools with low entry cost, plan timing carefully, and create the expectation for active participation. (5 min. to read)


New Videos

Mask Interaction Delays with Progress Indicators

In case of slow response times in a user interface, indicate that the wait time will soon be over by showing an animation. For longer delays use a percent-done indicator. (4 min. video)

Can People with Established Careers in Another Field Become UX Professionals?

Will the UX field value people who change careers from another field and want to become user experience professionals? Will the field still value them if they're a bit older, and how do they compete with fresh graduates? (5 min.video)


Virtual UX Conference

Full event program describing all full-day UX training courses and the virtual conference format.

Deadline to save 10% on the October Virtual UX Conference: this Friday, September 18.


1-Hour Online Seminars


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