New Articles
There are 7 activities that act as a foundation for every UX exercise during a workshop or collaborative team meeting. By understanding these, you can create almost any other exercise you need. (10 min. to read)
The principles of scale, visual hierarchy, balance, contrast, and Gestalt not only create beautiful designs, but also increase usability when applied correctly. (8 min. to read)
New Videos
Customer Experience (CX) and User Experience (UX) are two common terms that mostly mean the same thing, but have different connotations. Whatever your preferred term, it's important to consider design at 3 levels of experience. (3 min. video)
Many issues in the user-experience field don’t have a simple answer. Rather there’s a tension between two good answers that are often polar opposites. Both extremes can be useful perspectives, and both have their advocates when people debate UX. How do we resolve these differences? This was Jakob Nielsen's keynote at the UX Conference in Las Vegas. (34 min. video)
User errors while using computers take two forms: slips (right intent, wrong action) and mistakes (wrong intent). Understanding the differences between the types of user error will help you design to prevent or minimize these problems. (3 min. video)
Translated Subtitles
All our videos have English subtitles, and many also have translated subtitles in several other languages. On a computer, you activate the subtitles by clicking the "CC" icon in the lower right. ("CC" stands for closed-captions, which is not necessarily the most usable way of referring to subtitles.) On mobile, you tap the kebab menu in the upper right. (UI consistency is not YouTube's strong side.) To change language, on a computer, you click the gear icon next to the CC icon. (Splitting a feature across two different icons: again not something I would necessarily have recommended.) On mobile, at least captions on/off and subtitle language choice are in the same place.
Is your native language not available? Please help build the international UX community by translating some subtitles. To translate a specific video, while watching that video, click the gear icon in the lower right (only on desktop) and select Subtitles/CC > Add subtitles/CC
For YouTube's suggestion as to which videos most need your translation help, visit http://www.youtube.com/timedtext_cs_panel?c=UC2oCugzU6W8-h95W7eBTUEg&tab=2
UX Conference
Full event program describing all full-day UX training courses.
Online Seminars
See list of all online seminars, including on-demand courses.
