Nielsen Norman Group

New Articles

Virtual Tours: High Interaction Cost, Moderate Usefulness

Virtual tours are an occasionally useful secondary tool for checking on specific details, but most users find them to be high effort, slow, and of limited value. (12 min. to read)

COVID-19 Has Changed Your Users

People’s behaviors and preferences have shifted. Research will help you figure out how your users have changed and how your designs need to adapt. (9 min. to read)


New Videos

Alternatives to Low-Contrast Text

If the foreground color (the actual words) is too similar to the background color, legibility suffers, and users can't read your copy. Simple tweaks make websites much easier to read. (4 min. video)

UX Practitioners Adjusting to Post-Pandemic World

The field of user experience must adjust to the challenges (and associated opportunities) created by the pandemic and the way the world economy is changing. (4 min.video)


Virtual UX Conference

Full event program describing all full-day UX training courses and the virtual conference format.


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We're conducting research on how companies and individuals use roadmaps in UX. Your answers will be used only by Nielsen Norman Group for generating insights around what works (or doesn't). All responses will be kept anonymous.

Please tell us your experience in this survey (and get a chance to win a free UX Conference day):
> link.nngroup.com/uxroadmapsurvey


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