| Mobile Order-Ahead Tracker⢠|
| How Small Restaurants Use Data Analytics To Play Big Large quick-service restaurant (QSR) chains can, in house, put money and time into building loyalty and rewards programs, while small QSRs and regional chains struggle to keep up. In this monthâs Mobile Order-Ahead Tracker, Ritualâs CEO and Co-founder Ray Reddy discusses how mobile order-ahead helps small restaurants compete with big chains, as well as generate key metrics they need to sharpen their competitive edge. |
| Digital Banking Tracker⢠|
| Delivering A Generation-Bridging Banking Experience Millennials have particular banking needs â but, of course, so do baby boomers, Gen Xers and Gen Zers. That puts pressure on banks to innovate and tailor their customer experiences without alienating anyone. In the latest Digital Banking Tracker, Ashley Nagle Eknaian, head of Eastern Bankâs Eastern Labs, discusses why banks should use innovation as a precision tool and not a blunt instrument. |
| CO-OP CEO On The Power Of A Payments Ecosystem Credit unions (CUs) often have deep relationships with their customers, but they don't often have primary financial institution status with them. CO-OP Financial Services President and CEO Todd Clark tells Karen Webster that itâs because of their service offerings â particularly around payments. CUs can't build all they need on their own, he says, but they can plug in with the right platforms and partners â and theyâll have to if they want to stay competitive. |
| | Breaking News | | Visa Launches Installment APIs For Issuers And Merchants Consumers and merchants like the idea of point-of-sale (POS) installment options, but neither like the friction-filled, fragmented state of the POS financing options in the market today. Today (June 27), Visa unveils a suite of installment application program interfaces (APIs) that will allow its issuer partners to construct their own POS installment plans, and integrate instantly with merchants. Visa SVP of Digital Products Sam Shrauger tells Karen Webster how these APIs will shape the consumer shopping and payment experience, both online and offline. |
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