John, a recent study with InformationWeek shows that IT leaders are modernizing IT Service Management (ITSM) to ease pressure on teams by unifying ITSM and Project Portfolio Management (PPM). This improves workload distribution, automation, and governance, though staffing and budget constraints remain a challenge. The rise of no-code platforms, which integrate ITSM and PPM, offers a solution.
No-code ITSM platforms are revolutionizing the IT Service Desk by automating workflows and integrating systems. Teams can easily create workflows, forms, and applications for departments like HR and Facilities without needing technical expertise.
In this webinar, you’ll hear directly from Doug Rupp, Lead IT Project Manager, and Emily Krohn, Director of Information Technology, both from Faith Regional Health Services—one of the Top 20 Rural Community Hospitals nationwide.
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