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Dear John,
The healthcare industry has undergone massive changes over the past several years and the future remains uncertain. As key healthcare policies are debated, market competition increases, and an aging population tilts the payer mix more heavily toward Medicare, many organizations are tightening their budgets. As a result, patient financial services (PFS) leaders are increasingly being asked to optimize critical revenue cycle operations under leaner budgets. However, many PFS departments are already understaffed and face frequent turnover, stretching staff resources.
As a seasoned PFS leader, I’ve learned that to be successful under these challenging conditions you need to work smarter—not harder—by streamlining and automating key PFS functions.
On January 15, join me for my webinar, Streamline Patient Financial Services Workflows for Revenue Cycle Success and I’ll show you how to identify tasks that can be automated and how to correctly implement automation to avoid creating new problems. I’ll share tips on how to increase point of service collections, improve insurance verification systems, and develop successful denial management processes. I’ll walk through streamlining PFS work queue management to reduce the need for manual touches and allow staff the time to focus on complex claims that require a human touch. I’ll illustrate these concepts with case studies taken from my own experience and review lessons learned and key takeaways. Field-tested tools and workflow examples will show you how to put theory into practice at your facility, and during a live Q&A I’ll answer your questions.
I look forward to joining you for this program.
Sincerely,
Tanja Twist, MBA/HCM |
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