Direct-to-consumer disruptors are opening ‘neighborhood showrooms’ with their customers as hosts, as eCommerce brands invent new ways for shoppers to experience their products in person. Outer Co-founders Jiake Liu and Terry Lin explain why they took this novel approach — and which customers make good hosts for the upstart furniture brand. Read More...

Brick-and-mortar grocers are still attracting shoppers in the digital age — in droves. Ninety-two percent of customers still shop for groceries in a physical store, according to the PYMNTS Enterprise Grocery Report, and 91.5 percent make their purchases there. Discover why these shoppers still shop in physical stores — and how grocers are using omnichannel features to keep them loyal.  Read More...

Drama usually means friction in the payments and commerce world, but mobile and digital tech — along with a dose of artificial intelligence — is helping to reduce that.  Read More...