| Walmart Launches 30 Second Mobile Returns
Walmart is taking the lid off its latest omnichannel innovation â Mobile Express Returns. Daniel Eckert, Walmartâs senior vice president, says that what used to take customers five minutes now takes them 30 seconds once they step inside a Walmart store. Itâs one of the advantages, Eckert said, that comes from having a store within 10 minutes of 90 percent of American consumers. And it's just the latest in a long list of innovations that he hinted are on the horizon. Read More... |
| O, Canadaâs Open Banking Collaboration
Existential threat or opportunity? Open banking need not be the great disintermediator of traditional banking, at least for Canada. In the latest Topic TBD, Debbie Gamble, vice president of digital products and platforms at Canadaâs domestic debit network, Interac, tells Karen Webster that collaboration and cooperation can foster an approach to innovation that helps all stakeholders amid expanded access to data.
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| ADP: An Unlikely, But Likely, Player In Paying Gig Workers
Gig workers are an estimated $711B economic force in 2017 alone â at the same time payroll cards are enjoying their own growth spurt. Coincidence? Not when you consider the demand among the 1099 workforce for faster, digital compensation. Doug Politi, ADPâs president of value-added services, tells Karen Webster why payroll cards can address the nuanced demands of gig workers while providing them with all the same benefits their full-time counterparts enjoy. Read More... |
| | Voice Commerce | | Whoâll Rule The Future Of Commerce?
When The Grand Bazaar opened 557 years ago, it thought it had a lock on commerce across three continents. And for nearly four centuries, it did â until new technologies introduced new competition and changed the profile of the buyers coming to shop its merchants. Traditional retail has been in the throes of this same shift, Karen Webster says, thanks to this same mindset for the last 150 years. But thatâs nothing compared to whatâs to come, she says, and the massive disintermediation thatâs facing commerce and many of the players who enable it today. Why? Ask Alexa, or maybe Allo, she says. Read More... |
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