Walmart Is Celebrating Chinese e-Commerce, Plus McDonald’s Earnings Deep Fried Wall Street Expectations, And ThreadUP Wants To Take On The RealReal. | | | | | | | | | | | | | McDonald's Earnings Deep Fry Wall Street Expectations | | McDonald's is almost certainly Lovin’ It these days — as the era of fancy burgers, inexpensive sodas, and a more robustly digital set of offerings have robustly warmed consumer sentiment toward the fast food giant. Sales were up, revenue beat expectations and stock price is soaring. | | |
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| | | | | | | The Amazon Effect: How Retailers Are Impacted | | A retail news cycle without mentioning Amazon is something that has not happened in quite some time. As the eCommerce arena continues to expand at a rapid rate, Amazon is seemingly the pervasive force behind pushing the boundaries of innovation. The retail industry as a result has been forever changed and is now undergoing an evolution. Read More... | |
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| | | | | For Better Or Worse, Customer Service IS The Brand | | A brand is no longer just about creating a good product at a good price. Merchants must also create a good experience. If the mobile payment process generates friction, that's strike one. And if customer service can't sort it out pronto, don't bother waiting for strike three; that consumer has already gone to a competitor. Applause CEO Doron Reuveni talks about the importance of customer service and how Applause is helping eCommerce merchants provide an experience that builds a lifelong customer base. Read More... | |
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| | | | | | Brandless: Procter And Gamble For A Digital Generation? | | Brandless doesn't think consumers should have to pay a "Brand Tax" just because their groceries come with a certain label. That's why the startup has come up with over 100 pantry and household staples made simply and priced at $3 across the board. This strategy — better products at a better price — worked for CPG giant Procter and Gamble more than 150 years ago, and investors have put their money ($50 million of it) on it working again. Read More... | |
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