Have you ever heard of mystery shopping? Market research firms employ ordinary people to provide everything a leader needs to know about the customer experience they're providing. Sometimes the job entails shopping at different retailers to compare pricing. Is being a mystery shopper right for you?

You don’t need to be a pro to edit the videos you shoot on your iPhone. Let’s start with the basics: Trimming a clip. It’s helpful when your video is too long for posting on social media and you just need the good part. Here’s how:

• Open the video you want to edit and tap Edit in the upper-right corner.
• Move the sliders on both sides of the video timeline to change the start and stop times. You’ll see a yellow box around the video timeline.
• To preview your trimmed video, tap the play button. Tap Done.
• Tap Save Video to save just the trimmed version of the video. Tap Save as New Clip to keep the original and trimmed versions of the video.📹 

Don’t stop there! Follow these steps for more video-editing magic.

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No matter which phone you purchase, it'll come with built-in apps you never use. Then there are the apps you downloaded that have fallen out of favor. There's also bloatware that's designed to get your business and information. Deleting these apps will free up space and speed up your smartphone. We'll show you how to do it.

When you own your own business, you're the CEO, the marketer, the IT person and the data analyst. Don't go it alone. Get Kim's must-read small biz tips every week.

You probably have thousands of photos on your phone eating up space, and you want to preserve those memories. IDrive is the perfect solution for backing up and protecting all your precious photos and videos. Use it to back up all your devices: PCs, Macs, servers, iPhones, Android phones and more. Sync everything to one account.

IDrive is like an insurance policy for your data. Plans start at less than $7 a month.

I love a good shortcut — and it's not just your keyboard that can save you time. Here's a Google trick that helps you whip up new documents, spreadsheets and calendar invites in a snap. Try it out, and you can thank me later!

You've been using the same laptop for years, and it's just not the machine it used to be. Cleaning up your files and clearing out the junk can help, but there are some surefire signs it's time to retire your computer and upgrade to a new model. One sure giveaway? It's always running hot.

Get Apple tips, tricks and updates to your inbox twice a week. Coming up soon: How to hide files and folders on your Mac. Handy!

A ton of new satellites were launched into orbit in 2022. Unfortunately, many of them were damaged by things outside of our control. Now scientists are left wondering, how do we protect satellites from harm and what's responsible for the damage in the first place?