If you love an instrument and it's capabilities, does service and support from the vendor actually matter? That's a BIG yes for Gonzalo Ayala, Senior Laboratory Manager at Chevron. Joing Ayala as he discusses how vendor service and support play a key role in the selection of new instrumentation and equipment. Ayala has more than 25 years of experience and has a proven track record of turning troubled laboratories around.
What You Will Learn: Tools and techniques to effectively run a petrochemical laboratory How ICP-OES technology performs accurate analysis of elemental impurities |