At the close of a challenging year and on the heels of divisive elections, civil strife, and a pandemic, who wouldn’t love a return to civility, respect, and kindness in 2021? But is it even possible?

The truth is, as a society, we have lost sight of some basic tools for maintaining civility. And we can all make changes that will lead to a different 2021.

On December 8 at 11:00 am MT, Joseph Grenny, coauthor of Crucial Conversations, and his colleagues Justin Hale and Brittney Maxfield will share six skills to restore civility and respect in the coming year. You'll learn:

• How to engage respectfully online
• How to respond to hostility and anger
• How to find common ground with just about anyone