The most common and costly conversations people avoid at work.
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Skills for stepping up to, rather than avoiding, Crucial Conversations.
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What leaders can do to begin building cultures of dialogue.
In 2016, Crucial Learning found that every conversation failure costs an organization an average of $7,500 and more than seven workdays. In 2021, conversations are just as costly and we are wasting even more time.
The paradox is that our cultures are more supportive of speaking up, and yet we still resort to unhealthy behaviors rather than voice concerns. And our silence isn’t just impacting the bottom-line, it has other serious consequences. The new number one costly conversation people most avoid at work is when someone shows disrespect for another in the workplace.
Join Crucial Conversations master trainer and speaker, Scott Robley, on January 12 at 11 am MT in our free webinar. Scott will share insights from our latest research on the costs of conversation failures.
** Can't join live? Register anyway! We'll send you a recording of each session within 48 hours. Only the first 3,000 people to join will have access to the live event.