During any crisis, effective communication is key to retaining and strengthening relationships with core audiences. Covid-19 put that theory to the test. While some advisors refrained from engaging as volatile markets rattled clients, successful advisors ramped up their marketing and communication efforts. With in-person meetings a distant memory, marketers and advisors got creative.

This webinar will explore what worked: from content to channels to unconventional approaches – what engaged clients and enhanced relationships. The panel will examine what types of content, messages and delivery methods resonated most with clients, the time-sensitive nature of engaging clients and what the panel anticipates will become part of their long-term communication framework.