Hey KSAT Insider,
We are improving KSAT.com and we want you to be the first to know. We’ve made a series of updates, most behind the scenes, to get you news and weather wherever you are, faster than ever.
Soon you'll see a new, modern design created to reduce page load times three times faster than our old site. The improved performance saves you time and battery life while you check your go-to source for local news and information.
The most exciting changes are ones you can’t see – at least, not yet. Our design team implemented a new system that allows for faster innovation, meaning we’ll be continuously improving KSAT.com to meet your needs. (Have an idea? We’d love to hear it. CLICK HERE.) Day to day, the news team now has more flexibility to report news, from breaking stories with livestreams to data-driven deep-dive reporting.
Our release notes on the new design are below. Do you have feedback on the changes? Share them here. The design team will read every submission, so please take a minute to offer your input.
Along with the updated look, we decreased load times, improved mobile display and laid the foundation for rapid improvements in the future. Here’s what exactly you can expect:
Faster load times
KSAT.com now loads 300% faster thanks to a refreshed design and a new back end system. Our team’s design experts worked through numerous iterations to reduce load times, saving you time and battery life. We’re now the fastest-loading local news website in San Antonio.
Improved video
Our new video player improves quality, speed and reliability for livestreams and video on demand. You can watch KSAT newscasts live, or replays for stories on the site 24/7.
Easier-to-find stories
Our new site menus will help you find the local news that matters to you faster than ever. Navigation issues are the most comon complaints we received about the old website. We hope this new site makes it easier to find news that’s important to you.
New weather page
We’re excited for our new weather page, which will help keep you safe during extreme weather, explain local conditions and help you plan for the hours and days ahead.
FAQs
Q: Why did you change your website?
A: We continuously make enhancements to give our readers a better experience. It’s our goal to provide you with the best possible journalism wherever you prefer.
Q: What looks different?
A: The entire site moved to a new font system, and article pages have a new design that better fit mobile devices.
Q: What else changed?
A: You will notice a design refresh across all pages, including the home page at: https://www.ksat.com.
Q: Will everything from the old site still be available?
A: Yes. All stories, photos and video migrated over from our old site.
Q: What about my existing bookmarks and links? Will they still work?
A: Yes, your bookmarks and links should automatically redirect. If you find a link that’s not working, please let us know by emailing web@ksat.com
Q: Will I have to change my username and password?
A: No, you will continue to log in with your current user ID and password. The site should remember you. If you're having trouble, you can contact us for help.
Q: Will the new site remember me or will I need to login again?
A: The site should remember you. Having trouble? You can contact us to help.
