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PYMNTS Data Drivers

Brick and Mortar, With a Dash of Service for Customer Stickiness

Physical retail is dead. Maybe not so fast. This week’s Data Drivers, featured a bit of back and forth between Skava’s Innovation Chief Dave Barrowman and Karen Webster over the impact of personalization, service and product mix on brick and mortar’s ability to compete against the online giants.

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CNP Fraud

With CNP Fraud, Vigilance Is Only Part Of The Battle

With EMV changing the way payments are made in person, so, too, is the nature of fraud changing. CNP fraud is becoming a favorite avenue pursued by criminals, meaning merchants must do more than just block and tackle — they must also be mindful they’re not chasing away good customers, as omnichannel technology and operations firm Radial’s Senior Product Manager Bryan Heron explains.
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Alt-Lending

LendKey And Unlocking A Generation Of Borrowers For Small FIs

Credit unions and community banks are frustrated. Frustrated about not being in a position to leverage their strong customer relationships and reputation to also extend those potential borrowers the credit they need to finance things like college education. LendKey says that its white label solution can reduce or even eliminate that frustration by bridging the gap between small banks and the next generation of borrowers. But how?

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NEW REPORT: Shutting Down PSD2’s New Security Threat

Come next year, FIs will need to share consumer data with FinTechs and merchants courtesy of PSD2. In the latest PYMNTS Digital Identity Tracker™, powered by Socure, Euro Banking Association Secretary General Thomas Egner shares the ways in which FIs must protect this newly shared data and what’s coming next. Plus, the latest headlines from around the Digital Identity space and a ranking of 121 providers.

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