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CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
December 26, 2024
What is an IT consultant? Roles, types, salaries, and how to become one
IT consultants advise and support businesses in designing, developing, and executing technology implementations in service of business goals. Hereâs what you need to know about an IT consultantâs work and career.
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6 ways to turn your IT help desk into a strategic asset
The help desk is often seen as ITâs purgatory â for the issues it addresses and the staff working there. But strategic intelligence and opportunity lurks in this IT âdungeon.â
8 major IT disasters of 2024
Major CrowdStrike outage overshadowed most other IT problems, but this year also saw IT systems accusing employees of theft, and PC makers shipping devices with malware.
IT leadersâ top 9 takeaways from 2024
CIOs share insights on the lessons theyâve learned this year about navigating change â and helping others do the same â while getting real about AI and leading IT initiatives exclusively with business value in mind.
SAP customers still slow to deploy AI broadly
Organizations are interested in leveraging AI to optimize internal processes and analyze data for insights, but security, data quality, and governance remain hurdles.
The âGreat IT Rebrandâ: Restructuring IT for business success
IT organizations are reimagining traditional structures to drive agility and create tighter alignment with the business â all while opening new career pathways.
10 most in-demand enterprise IT skills
Businesses are looking for IT pros with deep expertise in the following popular and prominent platforms across the IT stack.
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