Good morning, Marketer, and here’s some more food for thought.
We kicked off the week with contributor Steve Petersen confessing his difficulty in defining marketing ops -— even though he knows what it is; essentially, it’s what he does. On LinkedIn, Martech Tribe founder Frans Riemersma raised a closely related question: “Is Marketing Operations even marketing?”
As Frans points out, many of the bread and butter tasks of marketing ops teams are not really marketing tasks, although of course they’re undertaken in support of marketing. And there are organizations where the marketing or sales ops teams sit closer to IT than the marketers or sales reps they support.
There’s an intricate pattern of questions here: what is martech, what is marketing ops, how do they relate to sales and service ops, and who owns the stacks? We’re going to be picking at those questions over the weeks to come, and your feedback is very welcome: kdavis@thirddoormedia.com.
Kim Davis
Editorial Director