Emotionally intelligent people push themselves to empathize during a tense conversation to understand the other person's perspective, writes Sue Bhatia. By listening carefully and observing nonverbal cues, they're able to understand others' emotions as well as their words.
This book list includes "The Making of a Manager" and "The Confidence Code," which advise people how to take their career to the next level, writes Vanessa Campos. Other titles address best practices for mentoring and how one person recovered from burnout by finding a healthy path to productivity.
Employees just starting out should volunteer on internal committees to increase their visibility to decision makers, writes Stephanie Vozza. People seeking a management position should include recruiters and community influencers in their network.
L'Oreal is using artificial intelligence to streamline hiring with a chatbot called Mya and software called Seedlink. Mya checks availability and work requirements, as well as fields questions from candidates, while Seedlink scores applicants based on open-ended interview questions.
If you don't elaborate on your response to yes/no questions in interviews, you miss out on an opportunity to demonstrate your interest and expertise, writes Ashira Prossack. She also offers examples of how to respond when you're not proficient at a specific skill.
Reignite an interviewer's waning interest by asking, "Would you like me to show how your company will profit from hiring me?" writes Nick Corcodilos. Ask for specifics about challenges the employer faces before launching into your comments.
An Indeed study reveals the top 15 companies for work-life balance, writes Sheila McClear. On-site medical and fitness facilities, high rates of profit sharing, flexible schedules and up to 18 weeks of maternity leave helped these employers make the list.
The department of corrections in New Zealand purchased 193 slushie machines that cost approximately $650,000 in 2018. The government bought these machines as an effort to curb violent incidents by keeping corrections officers cool during a massive heat wave last summer, but some political leaders have criticized the purchases as unnecessary.
