The National Provider Enrollment Forum returns September 16-18 in Charlotte, North Carolina, to delivers engaging education and training to provider enrollment professionals, enrollment managers, and credentialing specialists. Experienced veterans and top industry experts offer best practices and tips for developing and sustaining successful enrollment processes.

General case review indicators should represent significant clinical outcomes or critical processes for which physicians are partially or completely responsible and therefore represent potential improvement opportunities. It is important to make sure that the general review indicators cover all important outcomes, such as mortalities, complications, readmissions, missed diagnoses, or misdiagnoses impacting the patient’s care and patient safety events. It is also important that these indicators are specialty-specific when appropriate.

Terry Wilson, BS, CPMSM, CPCS, director of the medical staff services department at Flagler Hospital in St. Augustine, Florida, knows full well the role of leaders in medical staff services is both pivotal and challenging. Managing a team efficiently, adapting to ongoing changes, and ensuring the highest standards of care and service are paramount.

What happens to prior winners of the Credentialing Resource Center (CRC) Medical Staff Professional of the Year award? They keep on doing what they love. And they do it with passion. Even if it’s in different organizations.