Introduction Black Friday is widely regarded as the single biggest shopping day of the year.  But with more and more consumers shifting to online shopping (couch commerce), should brick-and-mortar retailers have reason for worry? In 2016, for the first time, more people spent Black Friday buying online (103M) than in-person (102M). The overall trend is...

What if I told you that even the best technology in the world couldn’t save a company with erroneous, disorganized customer data?  “Dirty data,” if you will, is one of the most widely misunderstood and disregarded issues plaguing companies today. Flawed data costs the U.S. roughly $3B per year, according to a 2016 Harvard Business...