Measuring and Valuing Quality

Enjoy the results of this nationwide CDI survey on measuring and valuing quality.

In this CDI Leadership Council industry report, readers get a full inside look at the quality measures CDI teams most often review, the priority placed on financial and nonfinancial key performance indicators (KPI), quality measure benchmarking and measuring impact and collaboration with the quality department!

Three biggest talking points:

• When it comes to reviewing quality measures, nearly 60% of survey respondents put the most weight on concurrent severity of illness (SOI)/risk of mortality (ROM) and listed it as a primary metric.
• Roughly 46% of respondents said they put nonfinancial and financial KPIs on equal footing, and about a quarter each said although they track both, either financial or nonfinancial KPIs are of primary importance.
• While roughly 97% of respondents said they review for quality measures, more than 17% said they don’t track quality-related impacts at all, likely because tracking quality impacts is notoriously difficult.