Column: To be influential, pay attention to how you communicate | Employees' concerns about well-being differ among generations | Growth in revenue per employee higher in diverse companies, report says
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Negotiating a raise isn't easy, but timing, research and perspective are important factors to consider when asking for more pay, writes Evelina Nedlund. Negotiations should be professional and strategic, and workers should appear patient, collaborative and constructive to their bosses.
Leaders are influential if they're perceived positively, and they have some control over how others view them through the way they communicate, writes Stacey Hanke, CEO of Stacey Hanke Inc. "Eye connection creates trust; error-free communication creates credibility; body language communicates passion, confidence and connection; and word choice and tone demonstrate care," she writes.
Employers should understand that different generations of employees have their own well-being needs, writes Ryan Wolf of Gallup. Millennials often focus on physical fitness, Generation X deals with a lot of financial stress and baby boomers want strong health benefits, Wolf writes.
Companies with the most diversity exhibit the fastest growth in revenue per employee, according to The 2019 Art of Smart report from Crowe. The report notes that, in addition to its inherent merits, diversity is "also innovation in the making."
Walmart started its Veterans Welcome Home Commitment in 2013 and has since doubled its original goal of hiring 100,000 veterans. On its large percentage of veteran employees, Senior Director of Military Programs Gary Profit says, "These men and women are assets to our workforce, bringing the type of experience and work ethic we value here at Walmart."
Building a company culture that is inclusive of all employees requires an intentional approach. Leaders can help achieve this goal by gathering feedback from employees and recognizing that sensitivity training should be part of a continuous effort.
The meal tipping system hasn't made sense in a long time, yet it continues to grow, says Shake Shack founder Danny Meyer. While nearly everyone tips in a full-service restaurant due to social pressure, no one tips the McDonald's employees who is rapidly making your entire meal, says Meyer.